💬 Apology videos
An apology video with your words, filmed for them
A real crew shouts their name, performs your message and dances to their song. From £29.99 — Premium and VIP within 24 hours after complete details; Basic in 48–72 hours.
Premium & VIP: within 24 hours after complete details · Basic: 48–72 hours
Pick your crew
Apology video questions
What is personalised in the video?
The crew performs the recipient’s name and your written message. The selected package can also include their photo, a chosen song and extra edits.
Who performs the video?
Real performing crews in Africa, India, Pakistan and Russia film each video to order. The performers are real people, not AI-generated characters.
What details do I need to provide?
After payment, send the recipient’s name, your message and the photo or song requested by your package. Add pronunciation notes for any wording that may be unclear.
How is the video delivered?
The finished video is delivered digitally by email. Premium and VIP take up to 24 hours after complete, usable details arrive; Basic takes 48–72 hours.
Is anything shipped in the post?
No. The personalised video is a digital product delivered by email, so no postal shipping address is needed.
What should I do if I have a deadline?
Choose Premium or VIP and submit complete details promptly. For a fixed deadline, contact support before relying on a delivery time.
A video will not make a mistake disappear. If you owe someone an apology, first decide what you need to acknowledge and what you will do differently. A personalised crew video can deliver your words, but only you can make the repair.
Write it without an excuse
Name what you did, recognise how it may have affected them and say what you will change. Avoid asking them to forgive you on camera or in front of other people. A funny performance is a poor fit for a serious breach of trust; when in doubt, speak to them directly instead.
Choose privacy over a spectacle
If a video suits your relationship, send it privately and leave them free to respond in their own time. Give the crew exact, respectful words to perform and check the recipient's name and pronunciation. Do not include private details or anything that would embarrass the recipient if the video were shared.
How it works
Choose a crew and package on the product page, then submit the complete brief. The finished digital file arrives by email. Premium and VIP take up to 24 hours after complete, usable details arrive; Basic takes 48-72 hours. Check the live package price before ordering. A video is an invitation to talk, not proof that the apology was accepted.
See the crews and current packages · Explore personalised video greetings