How long does delivery take?

Your personalized video wish is delivered within 24 hours of placing your order. In most cases, you will receive your video much sooner. Once ready, the video link is sent directly to your email.

How will I receive my personalized video?

After your order is completed, you will receive an email containing a link to your personalized video. You can view, download, and share the video directly from that link with your loved ones.

Can I choose the song for my personalized video?

Yes! You can choose from our curated selection of songs when placing your order. Simply select your preferred song from the available options during checkout, and we will create your personalized video with that music.

What languages are supported for personalized video wishes?

We support multiple languages for our personalized video wishes, including English, Spanish, French, German, Portuguese, and more. You can specify your preferred language when placing your order so the message is delivered in the language of your choice.

What occasions are available for personalized video wishes?

We cater to a wide range of occasions, including birthdays, anniversaries, weddings, graduations, baby showers, Valentine's Day, Mother's Day, Father's Day, Christmas, and many more. Whatever the celebration, we can create a heartfelt personalized video message for it.

Contact information

Customer Service

Monday to Friday: 9:00 AM – 6:00 PM (GMT+1)

Email: support@wishesmadeeasy.com

We’re here to help! If you have any questions or comments, feel free to reach out via email or use the contact form below. We aim to respond within 24 hours.

Contact form

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Email usinfo@wishesmadeeasy.com

We reply within 24 hours

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Support hours

Monday–Friday
9:00–17:00 (UK time)

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Where's my video?

Most arrive within 24h (Premium/VIP). Check spam, then email your order number.

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Quick answers

Delivery, languages, songs and more in our FAQ.

Wishes Made Easy Limited · Company No. 15527621 · 77 Avondale Road, Eastbourne, UK · 100% money-back guarantee on every order

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Contact information

Customer Service

Contact form