Frequently Asked Questions – Greeting Videos

Frequently Asked Questions – Greeting Videos

Choosing Express Delivery means your order jumps to the front—delivered in 48 hours.
  • Order day doesn’t count.
  • All videos are custom-made.
  • If we miss 48 hours, refund available.
  • Cancelling midway becomes standard delivery.
Standard delivery takes 1–2 days. During busy days, delays may happen.
Check inbox + spam. If still missing, message us — we’ll resend immediately.
We email your finished video to the address provided at checkout.
Yes! We store videos for 1 year. Contact us anytime for a free resend.