The delivery time for a personalized video greeting can vary depending on the service and the performer. Typically, it takes between 1 to 3 days.

Yes, our personalized video greeting services allow you to provide specific instructions, themes, or content that you would like included in the video. You can submit these details when placing your order, ensuring the message is tailored to your preferences.

Our personalized video greetings are delivered in MP4 format, which are compatible with most devices. Once you receive the video, you can share it via email, social media platforms, messaging apps, or even by uploading it to video-sharing sites.

If your payment is declined, first double-check that you’ve entered your payment information correctly. Ensure that your card or payment method has sufficient funds and is not expired. If the issue persists, contact your bank or payment provider to ensure there are no holds or restrictions. You can also reach out to the customer support team of the personalized video greeting service for assistance.